Shipping Policy

At Authentic Ireland, we aim to get your order to you as quickly and reliably as possible. All shipping costs and estimated delivery times are shown at checkout before you place your order, as these can vary.

DOMESTIC SHIPPING

All domestic orders are shipped to the Republic of Ireland and Northern Ireland with no customs charges. Shipment is generally within 2 working days, with a further 2 working days for delivery, though this can vary. Full costs and delivery times are confirmed at checkout.

INTERNATIONAL SHIPPING

We ship to the United Kingdom and select EU countries. Customs duties may apply on UK orders depending on the item and its value. These charges are not always included in your order total, and if a parcel is returned to us due to unpaid customs, any associated costs will be deducted from your refund. All costs and delivery times are confirmed at checkout.

ORDER TRACKING

Once your order has been dispatched, you will receive a confirmation email with tracking information.

DAMAGED OR LOST PACKAGES

If you receive a damaged package or your order has not arrived, please contact us at help@authentic-ireland.ie and we will resolve the issue as quickly as possible.

RETURNS AND REFUNDS

Please refer to our Returns Policy for information on how to return or exchange a product. A link can be found in the footer.

If you have any questions about shipping or need help with your order, please contact us at help@authentic-ireland.ie.

Thank you for choosing Authentic Ireland.